Terms of service
OVERVIEW
Welcome to Hernora. The terms “we,” “us,” and “our” refer to Hernora. Hernora operates this store and website, including all information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Hernora is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (collectively, the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By accessing, browsing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use our Services.
SECTION 1: ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing our online store, browsing, or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2: OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online store. However, you should be aware that product colors or appearance may vary depending on your device and its settings.
We do not guarantee that the appearance or quality of any products or services purchased will meet your expectations or be identical to those displayed in our online store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities of any products offered to any person, geographic region, or jurisdiction.
SECTION 3: ORDERS
By placing an order, you are making an offer to purchase. Hernora reserves the right to accept or reject your order at its sole discretion. Your order will not be accepted until Hernora confirms acceptance and processes payment.
Please review your order carefully before submission, as we may not be able to accommodate cancellation requests once an order has been accepted. If we modify or cancel an order, we will attempt to notify you using the contact information provided at checkout.
Purchases are subject to returns or exchanges only in accordance with our Refund Policy.
You represent and warrant that your purchases are for personal or household use only and not for resale or commercial export.
SECTION 4: PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be confirmed in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import fees.
Prices on our online store may differ from prices offered by third-party retailers. Promotional offers may be governed by separate terms, and in the event of a conflict, the promotion terms will prevail.
You agree to provide current, complete, and accurate purchase and account information and to promptly update such information as needed.
You represent and warrant that (i) the payment information provided is accurate; (ii) you are authorized to use the payment method; (iii) the charges will be honored by your payment provider; and (iv) you will pay all charges incurred, including applicable taxes and shipping fees.
SECTION 5: SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once the order is handed over to the carrier, logistics control transfers to the carrier.
SECTION 6: INTELLECTUAL PROPERTY
All content included in the Services—including trademarks, text, images, graphics, videos, audio, reviews, and design—is owned by Hernora or its licensors and is protected by U.S. and international intellectual property laws.
You may use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, display, or transmit any content without our prior written consent.
Hernora names, logos, product names, and slogans are trademarks of Hernora. Shopify names and logos are trademarks of Shopify. All other trademarks belong to their respective owners.
SECTION 7: OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control. These tools are provided “as is” and “as available,” without warranties of any kind. Your use of optional tools is at your own risk.
SECTION 8: THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing third-party sites is at your own risk.
SECTION 9: RELATIONSHIP WITH SHOPIFY
Hernora is powered by Shopify; however, all purchases are made directly with Hernora. Shopify is not responsible for any aspect of transactions between you and Hernora. You expressly release Shopify from any claims arising from your purchases.
SECTION 10: PRIVACY POLICY
Your use of the Services is subject to our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read and understood these policies.
SECTION 11: COMMENTS
By submitting comments, reviews, or feedback, you grant us a perpetual, royalty-free, worldwide license to use, reproduce, and distribute such content. You represent that you own or control all rights to your comments and that they do not violate any laws or third-party rights.
SECTION 12: ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate, at any time without notice.
SECTION 13: PROHIBITED USES
You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property rights, transmit false information, distribute malware, or interfere with security features. We reserve the right to terminate your account for violations.
SECTION 14: TERMINATION
We may terminate your access to the Services at any time without notice. Obligations incurred prior to termination will survive.
SECTION 15: DISCLAIMER OF WARRANTIES
THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE SERVICE.
SECTION 16: LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HERNORA AND SHOPIFY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM USE OF THE SERVICES.
SECTION 17: INDEMNIFICATION
You agree to indemnify and hold harmless Hernora, Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18: SEVERABILITY
If any provision is found unenforceable, the remaining provisions shall remain in effect.
SECTION 19: WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Hernora and supersede any prior agreements.
SECTION 20: ASSIGNMENT
You may not assign these Terms without our consent. We may assign them freely.
SECTION 21: GOVERNING LAW
These Terms are governed by the laws of the jurisdiction in which Hernora operates, without regard to conflict of law principles.
SECTION 22: HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23: CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
SECTION 24: CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
support@hernora.com
Hernora
Email: support@hernora.com
Address available upon request